If you have questions, there are several sources from which to get answers.

The very first place to try is the Help file that came with the software.

Frequently Asked Questions - answers to the questions most frequently asked by our users. Includes common error messages.
Activation information - Instructions for removing the time limit from the software.

Still have a question?
Contact us by e-mail.
Please make sure to include the following:

• If you are a licenced user of the software please include your order number!
• The name of the software.
• The version of Windows on your computer
• A detailed (step by step) description of the problem, including any error messages presented.

Use this form to help organize the message if you wish.

Technical support by email is free and unlimited during the demo period, and for 5 years after purchase. An order number must be supplied for free support, otherwise a search fee is required.
We reserve the right to terminate support to users who in our judgment are unreasonable or abusive or who have system or other difficulties that transcend the scope of our software.